Terms of Service
Last updated - April 15th 2018
Welcome to Checkpeople.com! CheckPeople, LLC ("CheckPeople" or "Company") recommends that you read the following terms and conditions carefully. By accessing or using the Checkpeople.com website, including any software or mobile applications made available by CheckPeople (together, the "Website" or "Service"), however accessed or used, you agree to be bound by these terms (the "Terms of Service" or the "Agreement"). By using the Service, you agree to be bound by this Agreement, constituting a legally binding agreement between CheckPeople and you concerning your use of the Service. We encourage you to print the Agreement or save it to your computer for reference.
These terms contain an arbitration provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions, and also limits the remedies available to you in the event of a dispute. See Section 17 (Dispute Resolution) for full details.
CheckPeople is required to obtain your agreement to each of the following provisions in order to provide the Services in a legally-compliant manner and to comply with requirements of its third party information providers. In the event of any conflict between the following provisions and the remainder of this Agreement, these Section 4 provisions will govern.
- You understand that content and data provided on or through CheckPeople’s Websites and/or Mobile Apps (collectively or singly, “Content”) is sometimes entered poorly, processed incorrectly, and generally not free from defect. You agree that CheckPeople’s products and Services should not be relied upon as accurate, timely or complete.
- You understand that CheckPeople’s products and Services contain sensitive information that is governed by various state and federal laws, and you agree that you are responsible for determining which laws apply based upon your obtaining or use of such information and Content. You further agree that you are solely responsible for complying with all applicable laws.
- By submitting and “signing” (including an electronic or digital signature, such as clicking an “I accept” button, in a manner that complies with applicable law) which may include electronic signature or click-through accept) this Agreement, you agree that you have: (a) fully read this Agreement in its entirety; (b) understood all of the terms and conditions of this Agreement; (c) honestly and fully answered all questions asked of CheckPeople; and (d) agreed to be fully bound by this Agreement.
- Any unauthorized use of CheckPeople’s Website, Mobile App, and/or its Content is expressly prohibited.
- The Content provided on this Website or Mobile App is for your personal use only and not for commercial exploitation.
You understand that CheckPeople is not a consumer reporting agency, and CheckPeople’s products and Services do not constitute a “consumer report,” as defined by FCRA. CheckPeople’s products and Services may not be used to determine eligibility for credit, insurance, employment, or used for any other purpose governed by the FCRA, including, but not limited to the following:
- a. Credit and/or loans
- b. Employment
- c. Education, scholarships or fellowships
- d. Tenant, housing or other accommodations
- e. Benefits, privileges or services provided by any business establishment
- f. To spy on or stalk people
- g. To commit identity fraud or theft
For all other uses, bear in mind that a background report is no substitute for due diligence and common sense, particularly when it comes to communicating with or meeting third-parties in person. For additional information and common examples of prohibited and allowable uses of the Service, see our Do’s and Don’ts page, which is incorporated herein by reference.
Additionally, CheckPeople’s products and Services may not be used for any of the following purposes:
- a. To physically or emotionally injure or harm any person or entity (e.g. stalking, harassment, defaming, libeling, threatening, providing obscene or indecent materials, fraud, identity theft, violation of privacy rights, and criminal activity).
- b. To promote or provide instructional information about illegal activities or advance physical harm or injury against any group or individual.
- c. To use CheckPeople’s products and Services or information derived from CheckPeople’s products and Services in combination with any purpose or personal information covered under such federal statutes as the FCRA, Gramm-Leach-Bliley Act, Health Insurance Portability and Accountability Act (HIPAA), Driver’s Privacy Protection Act, the Children’s Online Privacy Protection Act (COPPA), and/or all similar laws on the state level.
- d. To seek information about, locate, or harm individuals under the age of 18 years.
- e. To obtain personal information pertaining to famous people, government officials, or election candidates.
- f. In connection with credit repair or credit counseling services.
- g. For marketing purposes or for commercial credit origination.
- h. To use or otherwise export or re-export Content in violation of the export control laws and regulations of the United States of America.
- Neither this Agreement nor the license granted to you may be assigned, transferred, or sublicensed by you, in whole or in part.
- CheckPeople’s products and Services may only be accessed from within the United States.
- You must not share your username and/or password. CheckPeople’s products and Services are intended for use by you only and may not be delivered to, or filed with, third parties.
- You will not access, retrieve any data from, or otherwise perform any other activities on or through CheckPeople’s Websites or Mobile Apps using any type of software or other automated process (e.g., scripts, robots, scrapers, crawlers, or spiders).
- CheckPeople and its third party information providers do not warrant the accuracy, completeness, timeliness, currentness, merchantability or fitness for a particular purpose of CheckPeople’s products and Services. CheckPeople and its third party information providers shall not be liable for, and you agree not to sue for, any claim relating to CheckPeople's procuring, compiling, collecting, interpreting, reporting, communicating, or delivering CheckPeople’s products and Services.
- CheckPeople may audit your use of CheckPeople’s products and Services. You agree to cooperate and to provide CheckPeople all documentation reasonably requested relating to your account.
- CheckPeople’s and its third party information providers’ entire liability to you is limited to direct damages not exceeding the fee paid by you for the CheckPeople’s products and Services obtained or the cap on damages provided in this Agreement, whichever is lower. CheckPeople and its third party information providers shall not be liable for any other damages, costs or expenses whatsoever.
- The provisions of this Agreement relating to disclaimer of quality of Content, limitations on liability, and indemnification are for the benefit of CheckPeople and the Indemnified Parties. Each of CheckPeople and the Indemnified Parties shall have the right to assert and enforce those provisions directly against the you on their or its own respective behalf.
- The terms in this Agreement relating to disclaimer of warranties, access and use of CheckPeople’s products and Services, audit, limitation of liability, indemnification, You’s release of claims, and payment for CheckPeople’s products and Services shall survive any termination of this Agreement.
- You agree that any breach by you of your agreements with CheckPeople would cause CheckPeople and the Indemnified Parties irreparable harm and that, in addition to money damages, CheckPeople and the Indemnified Parties shall be entitled to injunctive relief, without having to post a bond.
- You will not use CheckPeople’s products and Services for the purposes prohibited in this Agreement. Any misuse of CheckPeople’s products and Services will be the basis for immediate suspension of services, termination of your account or membership, and/or legal action.
- You must accept this Agreement and agree to amend or resubmit this Agreement if information supplied by you changes.
Payments & Refunds
You acknowledge and agree that CheckPeople reserves the right to charge for access to the Website and use of the Services. All transmissions of payment information between you and the Website are secured with Internet-standard TLS (also known as HTTPS) encryption. We collect your name, address, and payment information to process your order.
Due to the nature of the Service, refunds are only issued on a case-by-case basis. If you are ever unsatisfied, please give us a call at 1-800-267-2122 and we will work with you to resolve your concerns.
Product Subscription Plans
CheckPeople may offer product membership or subscription plans that enable you to conduct recurring or unlimited searches, according to the terms of the subscription plan selected by you at the time of purchase. If you chose to enroll in a subscription plan, you understand and agree that, in addition to your first purchase, your credit or debit card on file will be charged for additional membership periods (e.g., once per month) without obtaining further permission or confirmation from you. In other words, subscription plans renew automatically unless cancelled in advance of the next payment period by you. Please pay attention to the payment terms and disclosures provided during the order process for your subscription plan.
Changes and Cancellation. To change or cancel a subscription plan, you may either call us at 1-800-267-2122. Changes and cancellations must be made at least three (3) days before your credit or debit card is charged for the next payment period.
Changes in Subscription Fees. It may be necessary for CheckPeople to change the fees and charges in effect, including for any subscription plan, and CheckPeople reserves the right, in its sole discretion, to lower your fees or switch your subscription plan to a lower package rate so long as it has the same features and service level. CheckPeople will not increase rates for your subscription plan.
You will be asked to provide a username, password, and possibly other information to secure your Account. You are entirely responsible for maintaining the confidentiality of your password. You may not use the username or password of any other person, nor may you share your username and password, nor may you circumvent any authentication mechanism requiring the entry of usernames, passwords, or any other information to gain unauthorized access to the Service. You agree to notify CheckPeople immediately of any unauthorized use of your Account. CheckPeople shall not be liable for any loss that you incur because of someone else using your Account, either with or without your knowledge. You may be held liable for any losses incurred by CheckPeople, its affiliates, officers, directors, employees, consultants, agents, and representative’s due to someone else's use of your Account.
In addition to the prohibitions outlined in Section 4, which specifically address prohibited records searches, CheckPeople imposes certain restrictions on your use of the Service. Any violation of this section may subject you to civil and/or criminal liability. The following are expressly prohibited: (a) providing false, misleading, or inaccurate information to CheckPeople or any other person in connection with the Service; (b) impersonating, or otherwise misrepresenting affiliation, connection, or association with, any person or entity; (c) modifying or changing the placement and location of any advertisement posted through the Service; (d) harvesting or otherwise collecting information about users, including email addresses and phone numbers; (e) without express written permission from CheckPeople, using or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to harvest or otherwise collect information from the Service for any use, including without limitation use on Third Party Websites; (f) accessing content or data not intended for you, or logging into a server or account that you are not authorized to access; (g) attempting to probe, scan, or test the vulnerability of the Service, or any associated system or network, or breaching security or authentication measures without proper authorization; (h) interfering or attempt to interfere with the use of the Service by any other user, host, or network, including (without limitation) by submitting malware or exploiting software vulnerabilities; (i) forging, modifying, or falsifying any network packet or protocol header or metadata in any connection with, or transmission to, the Service (for example, SMTP email headers, HTTP headers, or Internet Protocol packet headers); (j) while using the Service, using ad-blocking or other content-blocking software, browser extensions, or built-in browser options designed to hide, block, or prevent the proper display of online advertising; (k) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by the Company Parties in providing the Service, including without limitation any fraudulent effort to modify software or any other technological mechanism for measuring the number of impressions generated by individual content and/or the overall Service to determine and/or audit advertising revenues and payments, if applicable; (l) creating additional accounts to promote your (or another's) business, or causing others to do so; or (m) paying anyone for interactions on the Service.
You represent and warrant that, when using the Service, you will obey all applicable laws and respect the intellectual property rights of others. Your use of the Service is at all times governed by and subject to copyright and other intellectual property laws. You agree not to upload, post, transmit, display, perform, or distribute any content, information, or other materials in violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights.
CheckPeople and the CheckPeople logo (collectively, the "Company Marks") are trademarks or registered trademarks of CheckPeople. Other trademarks, service marks, graphics, logos, and domain names appearing anywhere on, through, or in connection with the Service may be the trademarks of third parties. Neither your use of the Service nor this Agreement grant you any right, title, or interest in, or any license to reproduce or otherwise use, the Company Marks or any third-party trademarks, service marks, graphics, logos, or domain names. You agree that any goodwill in the Company Marks generated as a result of your use of the Service will inure to the benefit of CheckPeople, and you agree to assign, and do assign, all such goodwill to CheckPeople. You shall not at any time, nor shall you assist others to, challenge CheckPeople's right, title, or interest in, or the validity of, the Company Marks.
All content and other materials available through the Service, including without limitation the CheckPeople logo, design, text, graphics, and other files, and their selection, arrangement, and organization, are either owned by CheckPeople or are the property of CheckPeople's licensors and suppliers. Except as explicitly provided, neither your use of the Service nor this Agreement grant you any right, title, or interest in any such materials.
CheckPeople, on behalf of itself and its licensors and suppliers, expressly disclaims any and all warranties, express or implied, regarding the Service, arising by operation of law or otherwise, including without limitation any and all implied warranties of merchantability, fitness for a particular purpose, non-infringement, no encumbrance, or title, in addition to any warranties arising from a course of dealing, usage, or trade practice. Neither CheckPeople nor its licensors or suppliers warrants that the Service will meet your requirements, or that the operation of the Service will be uninterrupted or error-free. CheckPeople disclaims all implied liability for damages arising out of the furnishing of the Service pursuant to this Agreement, including without limitation, mistakes, omissions, interruptions, delays, tortious conduct, errors, representations, or other defects arising out of the failure to the furnish the Service, whether caused by acts of commission or omission, or any other damage occurring. CheckPeople shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including without limitation damages for lost profits or lost revenues), whether caused by the acts or omissions of CheckPeople, Company Parties, or CheckPeople users, or their agents or representatives.
Your Responsibility for Loss or Damage; Backup of Data.
You agree that your use of the Service is at your sole risk. You will not hold CheckPeople or its licensors and suppliers, as applicable, responsible for any loss or damage that results from your access to and/or use of the Service, including without limitation any loss or damage to any of your computers, mobile devices, including without limitations tablets and/or smartphones, or data. The Service may contain bugs, errors, problems, or other limitations.
Limitation of Liability
In no event shall CheckPeople or its licensors or suppliers be liable to you for any claims arising from your use with the Service, including without limitation for special, incidental, or consequential damages, lost profits, lost data or confidential or other information, loss of privacy, costs of procurement of substitute goods or services, failure to meet any duty including without limitation of good faith or of reasonable care, negligence, or otherwise, regardless of the foreseeability of those damages or of any advice or notice given to CheckPeople or its licensors and suppliers arising out of or in connection with your use of the Service. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. You agree that this limitation of liability represents a reasonable allocation of risk and is a fundamental element of the basis of the bargain between CheckPeople and you. The Service would not be provided without such limitations.
Application of Disclaimers
The above disclaimers, waivers, and limitations do not in any way limit any other disclaimer of warranties or any other limitation of liability in any other agreement between you and CheckPeople or between you and any of CheckPeople's licensors and suppliers. Some jurisdictions may not allow the exclusion of certain implied warranties or the limitation of certain damages, so some of the above disclaimers, waivers, and limitations of liability may not apply to you. CheckPeople's licensors and suppliers are intended third-party beneficiaries of these disclaimers, waivers, and limitations. No advice or information, whether oral or written, obtained by you through the Service or otherwise shall alter any of the disclaimers or limitations stated in this section.
Without limiting any indemnification provision of this Agreement, you (the "Indemnitor") agree to defend, indemnify, and hold harmless CheckPeople and the Company Parties (collectively, the "Indemnitees") from and against any and all claims, actions, demands, causes of action, and other proceedings (individually, "Claim", and collectively, "Claims"), including but not limited to legal costs and fees, and providing sole and exclusive control of the defense of any action to CheckPeople, including the choice of legal counsel and all related settlement negotiations, arising out of or relating to: (i) the relationship between you and CheckPeople, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory; (ii) your breach of this Agreement, including without limitation any representation or warranty contained in this Agreement; (iii) your access to or use of the Service; (iv) your provision to CheckPeople or any of the Indemnitees of information or other data; (v) your violation or alleged violation of any foreign or domestic, international, federal, state, or local law or regulation; (v) your violations of Sections 4 and Sections 13 regarding prohibited uses of the Service and other prohibited conduct; or (vii) your violation or alleged violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights.
The Indemnitees each have the individual right, but not the obligation, to participate through counsel of their choice in any defense by you of any Claim as to which you are required to defend, indemnify, or hold harmless any, each, and/or all Indemnitees. You may not settle any Claim without the prior written consent of the concerned Company Parties.
If you and CheckPeople cannot resolve a dispute or other Claim through negotiations, either party may elect to have the dispute or Claim finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other(s).
You acknowledge that without this provision, you would have the right to sue in court with a jury trial or to participate in a class action.
The language in this Agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party.
The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"), as modified by this Agreement, available at the AAA website www.adr.org or by calling the AAA at 1-800-778-7879. Except as otherwise provided for in this Agreement, CheckPeople will pay the AAA filing, administration, and arbitrator fees. If, however, the arbitrator finds that either the substance of your claim or the relief sought is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then you will pay the arbitrator fees, in addition to any amount that exceeds the filing fees. In that case, you also agree to reimburse CheckPeople for all payments disbursed that are your obligation to reimburse under the AAA Rules. The arbitrator is bound by the terms of this Agreement. All issues are for the arbitrator to resolve, except that issues relating to the enforceability of the arbitration provision are for a Court of Competent Jurisdiction to resolve. The arbitration may be conducted in person, through document submission, through telephone, or online. The arbitrator will issue a decision in writing, but need only provide a statement of reasons if requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. CheckPeople may litigate to compel arbitration in court, to stay proceedings pending arbitration, or to modify, confirm, vacate, or enter judgment on the award entered by the arbitrator. The arbitrator shall award costs to the prevailing party (including, without limitation, fees, expenses, and reasonable attorneys' fees) at any time during the proceeding and upon request from either party, within 14 days of the arbitrator's ruling on the merits.
Restrictions Against Joinder of Claims
You and CheckPeople agree that any arbitration shall be limited to each Claim individually. You and CheckPeople agree that each may only bring claims against the other in your or CheckPeople's individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
If this specific provision is found to be unenforceable in a Court of Competent Jurisdiction, the Claim will still be finally and exclusively resolved by binding arbitration upon the election of either party, and any election to arbitrate by one party shall be final and binding on the other(s). In addition: (1) no arbitration shall be joined with any other arbitration, and (2) there is no right for any Claim to be arbitrated on a class-action basis or to employ class action procedures, and (3) there is no right of authority for any dispute to be brought in a purported representative capacity on behalf either of the general public or any other individuals.
Remedies in Aid of Arbitration; Equitable Relief
This agreement to arbitrate will not preclude you or CheckPeople from seeking provisional remedies in aid of arbitration, including without limitation orders to stay a court action, compel arbitration, or confirm an arbitral award, from a Court of Competent Jurisdiction. Furthermore, this agreement to arbitrate will not preclude you or CheckPeople from applying to a Court of Competent Jurisdiction for a temporary restraining order, preliminary injunction, or other interim or conservatory relief, as necessary. "Court of Competent Jurisdiction" means any federal or state court: (1) that has jurisdiction over the subject matter; and (2) that is located in Santa Clara County, California.
Venue for any Judicial Proceeding
This Agreement, including without limitation this Agreement's interpretation, shall be treated as though this Agreement were executed and performed in the State of California, and shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of law principles. The language in this Agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party.
The proper venue for any judicial action arising out of, relating to, or in connection with this Agreement will be the state and federal courts located in or nearest to Santa Clara, California. The parties stipulate to, and agree to waive any objection to, the personal jurisdiction and venue of such courts, and further expressly submit to extraterritorial service of process.
Without limiting any other provision of this Agreement, CheckPeople reserves the right to, in CheckPeople's sole discretion and without notice or liability, deny use of the Service to any person for any reason or for no reason at all, including without limitation for any breach or suspected breach of any representation, warranty, or covenant contained in this Agreement, or of any applicable law or regulation. This Agreement shall automatically terminate if you breach any of this Agreement's representations, warranties, or covenants. Such termination shall be automatic, and shall not require any action by CheckPeople.
You may terminate this Agreement and your rights under it at any time, for any or no reason at all, by providing to CheckPeople notice of your intention to do so, in the manner required by Section 19.
Effect of Termination
Any termination of this Agreement automatically terminates all rights and licenses granted to you under this Agreement, including all rights to use the Service. Upon termination, CheckPeople may, but has no obligation to, in CheckPeople's sole discretion, rescind any services and/or delete from CheckPeople's systems all your Personal Information and any other files or information that you made available to CheckPeople or that otherwise relate to your use of the Service. Upon termination, you shall cease any use of the Service.
After termination, CheckPeople reserves the right to exercise whatever means it deems necessary to prevent your unauthorized use of the Service, including without limitation technological barriers such as IP blocking and direct contact with your Internet Service Provider.
Upon termination, all rights and obligations created by this Agreement will terminate, except that the following Sections will survive any termination of this Agreement: Sections 1-4, 7-9, and 11-20.
Entire Agreement. This Agreement constitutes the entire agreement between CheckPeople and you concerning your use of the Service.
Partial Invalidity. Should any part of this Agreement be declared invalid, void, or unenforceable by a Court of Competent Jurisdiction, such decision shall not affect the validity of any remaining portion of this Agreement, which shall remain in full force and effect, and the parties acknowledge and agree that they would have executed the remaining portion without including the part so declared by a Court of Competent Jurisdiction to be invalid, void, or unenforceable.
Amendments. This Agreement may only be modified by a written amendment signed by an authorized executive of CheckPeople, or by the unilateral amendment of this Agreement by CheckPeople along with the posting by CheckPeople of that amended version.
No Waiver. A waiver by either party of any term or condition of this Agreement, or any breach, in any one instance, will not waive that term or condition or any later breach.
Assignment. This Agreement and all of your rights and obligations under it will not be assignable or transferable by you without the prior written consent of CheckPeople. This Agreement will be binding upon and will inure to the benefit of the parties, their successors, and permitted assigns.
Independent Contractors. You and CheckPeople are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by this Agreement.
No Third Party Beneficiaries. There are no third-party beneficiaries to this Agreement, with the following exceptions: the Company Parties, Indemnitees, and CheckPeople's licensors and suppliers (to the extent expressly stated in this Agreement).
Injunctive Relief. You acknowledge and agree that any actual or threatened breach of this Agreement or infringement of proprietary or other third-party rights by you would cause irreparable injury to CheckPeople and CheckPeople's licensors and suppliers, and would therefore entitle CheckPeople or CheckPeople's licensors or suppliers, as the case may be, to injunctive relief.
Headings. The headings in this Agreement are for convenience only, and shall have no legal or contractual effect.